Christmas Order Information
Can you believe it is Christmas time again?
Time is seriously flying by faster than Santa on Christmas Eve!
We have put all of our Christmas information in one place so you will know what to expect over the Christmas period.
From the end of November onwards Oh My Gold enters the busiest time of the calendar year and as you can expect it gets VERY busy!
As as such and due to the nature of our products we advise our customers to get their orders in as early as possible.
Wall Art and Cards - Dispatch time may increase to 3-5 working days during this period.
Foiled Portraits - Dispatch times can increase to 7-10 working days during busy periods. You will have the option to waive your 48 hour cancellation right and dispatch time will be between 3-5 working days. This is not guaranteed but does mean we can start working on your portraits as soon as we get them.
Alternatively you can select an Express service and have dispatch time within 48 hours (Gold, Rose Gold and Silver Prints Only). This is the only guaranteed dispatch service we offer.
UK Order Cut Offs
Our last dispatch day for guaranteed Christmas delivery using Royal Mail Tracked 48 will be the 16th of December.
Orders after the 17th will be sent without a draft email being sent first.
If you do not leave an email address we will send your prints out without sending you a draft first.
Where we have sent a draft email and not heard back within 24 hours we will also send the print out.
This is to ensure all prints are sent out before Christmas.
Please note once your print has been dispatched to Royal Mail we no longer have access to your print and Royal Mail will need to be your first point of contact should there be a delay or delivery issue.
Europe Order Cut Offs
Please check your country on the Royal Mail Website
Our last dispatch day for guaranteed Christmas delivery using Royal Mail International will be the 16th of December.
Please make your orders before the 11th of December for all prints and cards.
Our last dispatch day for guaranteed Christmas delivery using Royal Mail International will be the 18th of December.
Please make your orders before the 13th of December for all prints and cards.
If you get your order in by 15th of December 23:59 we will try our hardest to rush to get them out before last dispatch but we cannot guarantee this unless you choose Gold Rush!
US & Canada
Our last dispatch day for guaranteed Christmas delivery using Royal Mail International will be the 12th of December.
Please make your orders before the 9th of December for all prints and cards.
Please bear in mind Royal Mail gets very busy at this time of year so please order early.
If you would like to double check a dispatch time cut off, just send us a message and we would be happy to help.